Privacy Policy
Effective date: 12/01/2026
At NAAVA, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect information when you use our website (the “Site”) or contact us.
1. Data We Collect
When you use the Site or contact us, we may collect:
• Personal information you provide directly, such as your name, email address, phone number, and any other details you submit through contact forms or newsletters.
• Technical information automatically collected, including your IP address, browser type, operating system, and browsing activity on the Site (e.g., pages visited, links clicked).
• Marketing data if you subscribe to newsletters or opt-in for communications.
2. How We Use Your Data
We use your personal information to:
• Respond to enquiries and provide our services.
• Send you newsletters or updates, if you have opted in.
• Improve and maintain the Site, including security and performance.
• Analyse usage to understand how people use our Site and improve user experience.
• Comply with legal obligations.
We will never sell or rent your personal information to third parties.
3. Legal Basis for Processing
Under UK GDPR, our lawful basis for processing your data includes:
• Consent: Where you have opted in to receive communications.
• Contract: Where processing is necessary to provide our services.
• Legitimate interests: To improve our services, manage the Site, and protect our business.
4. Data Sharing
We may share your data with:
• Service providers who help us operate the Site, send emails, or manage IT systems.
• Legal or regulatory authorities, where required by law.
We do not share your data with third parties for marketing purposes without your consent.
5. Cookies and Tracking
The Site may use cookies and similar technologies to:
• Remember your preferences.
• Analyse website traffic and usage.
• Improve user experience.
You can manage or block cookies via your browser settings, though some features of the Site may not function properly without them.
6. Data Retention
We retain your personal information only as long as necessary to:
• Respond to enquiries and provide services.
• Comply with legal obligations.
• Maintain records for legitimate business purposes.
7. Your Rights
Under UK GDPR, you have the right to:
• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your personal data (“right to be forgotten”).
• Object to or restrict certain types of processing.
• Withdraw consent at any time where processing is based on consent.
• Receive a copy of your data in a portable format.
To exercise any of these rights, please contact us at hello@bynaava.com
8. Data Security
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, or alteration.
9. Children’s Privacy
Our Site is not directed at children under 16. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
NAAVA
